(NCR) NCR Brings SelfServe to Banking

NCR Corp. (NCR) remains deeply committed to ensure self-service solutions for customers of financial institutions. The company added another feather to its cap with the launch of its advanced financial kiosks, designed to take routine bank transactions away from teller windows.

Through NCR’s newest offerings — SelfServ 4 and SelfServ 8 — customers can now open and maintain accounts, study and purchase financial products, pay bills and fines as well as search for loans, credit cards, insurance rates and even purchase tickets.

The NCR SelfServ 4 is targeted at all non-cash transactions such as check-in and account services. SelfServ 8 features cash-deposit capability for all kinds of payments. Both machines are equipped with the touchscreen technology and APTRA software applications.

Hopefully, the kiosks will shorten teller lines. As per research conducted by NCR itself, tellers spend 90% of their time on basic account maintenance and payment transactions and just 10% in interaction with customers.

Now, if account holders choose NCR Corp.’s latest kiosks for most of their banking needs, tellers should have ample time to interact with customers, make high-value transactions and cross sell.

In another similar development back in February, NCR Corp. had introduced SelfServ 16 Automated Teller Machine that also allows ATM experience off premise.

Over the years, the deployment of off-premise ATMs has increased steadily. Financial institutions are looking to extend their brands’ presence and serve customers when and where they want to transact. Approximately half of all ATMs world over are away from a bank branch. As much as 69% of U.K. ATMs are found off premise.

We remain highly positive on NCR Corp.’s ATM footprint. We remain encouraged by the company’s association with leading banks, such as Barclays Bank plc (BCS) and UniCredit Bank, which have upgraded their ATMs with advanced banking solutions from NCR Corp.

According to a study published by Retail Banking Research, NCR has been the world’s largest supplier of multi-vendor ATM middleware and applications for 23 consecutive years.

This apart, we are encouraged by NCR’s strong first quarter results. Moreover, the company gave an upbeat second quarter guidance and we see it as well positioned to deliver solid momentum across all its businesses.

However, we are a bit concerned about its Japan business, which suffered a blow from the recent natural calamity. Moreover, NCR’s restructuring initiatives have started to show their effects on results.

Currently, NCR Corp. has a Zacks #2 Rank, which translates into a short-term Buy rating.

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