NCR Corporation (NCR) has introduced a patented two-sided thermal (2ST) printing technology standard, to be made available on all NCR SelfServ 20- and 30-series ATMs in North America. This is expected to strengthen NCR’s grip on the self-service ATM market in the region. Management expects the new two-side printer installations to double from the current installed base in retail, financial and other industries.

It also stated that the company had secured orders for installations of 2ST printer installations from many North American financial institutions. NCR is also installing the device for BNZ, one of New Zealand’s largest financial institutions.

This apart, NCR, in joint collaboration with Evolution Robotics Retail (ERR) announced that ERR’s LaneHawk, used by grocers to eliminate most losses from the basket, will come with NCR Advanced Checkout Solution (ACS) software and NCR SelfServ Checkout solution.

According to ERR, LaneHawk combines video along with some object recognition technology, which helps to identify items left in the bottom of checkout baskets during checkout. These items generally remain unnoticed and cause losses averaging $3,500 per lane each year.

Approximately 50,000 NCR ACS machines have been installed in different merchandise locations and the company expects that the enhanced version will generate greater demand. On the other hand, the third quarter results of NCR were not encouraging, as the company generated revenue of $1.14 billion in the quarter, a decline of 18.0% from $1.37 billion in the year-ago quarter.

The company also witnessed revenue declines across all its geographic regions. Results were negatively impacted by global economic conditions, which has negatively impacted the global financial services, retail and hospitality industries.

Although the company expects demand to strengthen in the near future, we feel that demand for these enhanced products will take time to rebound, as the financial institution and the retail industry players are resorting to aggressive cost control and delaying the adoption of any new technology.

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