RightNow Technologies, Inc. (RNOW) continues to push its way into the black and shares have created a favorable entry point.

Company Description

RightNow Technologies provides on-demand software solutions designed to optimize customer service operations. The company prides itself in its self-learning knowledge base that supports web, email, telephone and other methods of communication.

Several major companies have recently elected to use RightNow’s services including CBS, Jackson Hewitt, TiVo, and several areas of the Department of Defense.

Back in Black

RighNow has just posted another quarterly profit, solidifying its emergence from the red it has spend the past few quarters in.

On March 31 the company reported first quarter results that included revenue of $36 million, up from $33 million one year ago. This yielded net income of $1.3 million, or 4 cents per share.

The Street was looking for a loss of 1 penny, but was pleasantly surprised for the ninth consecutive quarter.

Raising Guidance

While the company slightly lowered revenue guidance for the year, it raised its full-year earnings projection. RightNow expects earnings to be between a loss of $0.02 and gain of $0.03, up from previous guidance of between a loss of $0.07 and a gain of $0.01.

Bullish Analysts

Analysts’ estimates are coming in a the high end of the forecasts, predicting a profit of 2 cents this year. The consensus for 2010 is 10 cents.

These estimates would yield growth rates of 109% and almost 400% respectively.

The Chart

A recent pull back to just above the support level may have created a nice entry point. Take a look at the chart below.

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